Data We Gather

We gather various types of personal information, including:

2. Usage of Your Data

How we utilize your personal information:

  • Service Provision in Ilford for Car Hire:
    • We handle your car rental bookings and agreements with care. Verification of your identity is conducted to confirm compliance with our rental criteria. We streamline the processes for collecting and returning vehicles. Additionally, we manage all payment transactions, including deposits and related charges, ensuring a smooth rental experience.
  • Customer Interaction (Legitimate Interest/Contract Fulfillment):
    • Issuing booking confirmations and essential rental details. Addressing your questions and delivering customer assistance. Informing you about updates to our services or policies.
  • Marketing Preferences and Consent in Ilford Car Hire:
    • We will send you promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out anytime.
  • Service Enhancements for Our Customers in Ilford:
    • Evaluating website interactions to refine user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings.
  • Compliance with Local Laws and Regulations:
    • Adhering to local legal and tax obligations. Safeguarding against fraud and maintaining secure service operations. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

We may share your data with:

  • Car Hire Partners in Ilford: Third-party companies assist us in providing our services, including payment processors and IT support. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures consist of encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information for the time needed to achieve the purposes outlined at the time of collection, such as complying with legal, accounting, or reporting obligations. The duration for retaining information varies based on its type and the specific context in which it is processed.

Your Rights in Ilford

Your rights under UK data protection law in Ilford

  • Access to Your Information: Obtain a copy of your personal information stored with us.

To exercise your rights, contact us using the details below.

7. Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the option to adjust your cookie settings directly in your browser preferences.

8. Updates to Policy

Our Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

Ilford Car Hire Solutions
Loxford Lane, Ilford, IG1, Greater London, United Kingdom
Contact Number:: 443332100115