Ilford Privacy

1. Information Ilford Collects

Ilford collects and processes several types of personal information, including:

2. How Ilford Uses Your Information

Ilford uses your personal information for the following purposes:

• Ilford Service (Contract Performance):
  • Processing and managing your Ilford vehicle rental bookings and agreements. Verifying your identity and confirming you meet Ilford rental requirements. Facilitating Ilford vehicle collection and return procedures. Processing payments and managing deposits and charges for Ilford rentals.
• Ilford Customer Communication (Legitimate Interest/Contractual Performance):
  • Sending booking confirmations, updates, and key rental details. Responding to your inquiries and offering customer support. Notifying you of changes to Ilford's services or policies.
• Ilford Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Ilford has a legitimate interest. You can opt out at any time.
• Ilford Service Update (Legitimate Interest):
  • Analyzing Ilford website use to improve experience and functionality. Conducting research to optimize Ilford's vehicle fleet and services.
• Legal Compliance (Ilford Obligation):
  • Complying with legal, regulatory, and tax requirements. Preventing fraud and protecting service security. Resolving disputes and enforcing Ilford's terms and conditions.

3. Ilford Information

Ilford may share your personal information with:

• Ilford Providers: Third-party companies that help Ilford deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Ilford does not sell your personal information to third parties for marketing purposes.

4. Ilford Data Security

Ilford implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and routine security assessments. Nevertheless, no internet transmission or electronic storage method can be completely secure, and Ilford cannot guarantee absolute protection of data in transit or storage.

5. Retaining Data

Ilford retains personal information only for as long as necessary to carry out the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the type of information and the processing context.

6. Your Rights with Ilford

Under UK data protection law, Ilford residents have the following rights:

• Right to Access: Request a copy of the personal information Ilford holds about you.

To exercise these rights, contact Ilford using the details below.

7. Website and Tracking

Ilford’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control your cookie preferences in your browser settings.

8. Ilford Policy Updates

Ilford may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Ilford

For questions about this Privacy Policy or Ilford's data practices, please contact Ilford: